Dispatcher Resources

Beacon offers four types of responder workflows to navigate responders through emergency incidents:

1. Patient Transport (e.g., paramedics, EMTs)
2. Response Only (e.g., firefighters, search and rescue, community responders)
3. Animal Transport (e.g., animal rescue, animal control)
4. Transfer / Delivery (e.g, inter-facility transfers, dialysis, supply)

Each workflow sends a different sequence of Beacon messages to the Responder when assigned to an active incident. Their Responder Type can be changed on the web pages by editing the “Responder Type” setting on the Edit Responder screen (pictured here). It can also be changed by Responders on the mobile app Settings page.

Included here is a breakdown of each message sent for the different Responder Type workflows. It’s important to read the notes included beneath the table.