We are pleased to announce that the Beacon platform has a new logo!

After nearly 10 years using the previous logo, it’s become clear that our platform has changed drastically, and we needed a new logo to better communicate what Beacon does and who it serves.

Popular Topics & Tutorials

Dispatcher Resources

Includes links the Dispatcher Guide and other resources for dispatchers using the Beacon web pages

Responder Resources

Includes links to Responder Guides for emergency responders using the mobile app and SMS interfaces.

How-To Videos

Video tutorials and walkthroughs for the Beacon web pages and mobile app and SMS interfaces.


A range of frequently asked questions (FAQs) to help dispatchers and responders with troubleshooting.

Status Updates

Beacon status, release announcements and other news and information for Beacon users.

Cheat Sheets

View our quick setup video to help you walk thorugh the initial steps of the Beacon onbaording process.

Quick Setup Video Tutorial

Submit a Support Ticket

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