User Resources

The Incident Card displays all of the information about active incidents and allows a responder to advance through the different messages of the Incident Workflow.

Here is a description of the different components of the incident card:

1. Collapse/Expand Incident Card — Click to collapse or expand the Incident Card
2. Incident Card Header — Indicates which step of the workflow messages you are currently interacting with
3. Incident Address Location — 
4. Get Route button — Click to open your preferred maps application and get step-by-step directions to the incident (e.g., Google Maps, Waze, Apple Maps etc)
5. Pre-Selected or One Time Transport Destination — If the dispatcher has made a selection for transport when creating the incident alert it will be displayed on the incident card below the incident address.
6. Incident Number — Click to re-center the screen on the incident location
7. Incident Date and Time — Displays the date and time the incident was created
8. Incident Labels — If the dispatcher used any incident labels when creating the incident they will be displayed below the date and dime
9. Incident Tags — If dispatcher has used Responder Tags to broadcast the incident they will appear here
10. Incident Description — Any description text entered by dispatch will be displayed in this section
11. Response Prompt — Describes what action is needed to continue advancing the workflow
12. Action Buttons — Describe the options to reply to the response prompts
13. Incident Attachments — Beacon allows responders to upload attachments to the incident card to help coordination and response operations. Attachments uploaded here will be visible to everyone that can see the incident, that includes other responders and also dispatchers

Continue to the next page to learn more about the Response Workflow and Incident Messages