The Response Times Summary is sent to responders whenever their involvement in an incident ends, displaying their response times for each milestone completed in the response workflow.
You can choose to Add Notes, Add Case Report or click Close to return to the Home Screen.
Case Reports is an Add-On Feature of the Beacon Platform and is not enabled by default. Send an email to [email protected] to talk with a Support Team member about the Case Reports feature for your agency account.
Dispatcher ResourcesIncludes links the Dispatcher Guide and other resources for dispatchers using the Beacon web pages
Responder ResourcesIncludes links to Responder Guides for emergency responders using the mobile app and SMS interfaces.
How-To VideosVideo tutorials and walkthroughs for the Beacon web pages and mobile app and SMS interfaces.
FAQA range of frequently asked questions (FAQs) to help dispatchers and responders with troubleshooting.
Status UpdatesBeacon status, release announcements and other news and information for Beacon users.
Cheat SheetsView our quick setup video to help you walk thorugh the initial steps of the Beacon onbaording process.