User Resources

The Incident Alert displays all of the information about an active incident and allows a responder to reply to the request for assistance.

Workflow Message 1: Incident Alert

1. Incident Alert — Responders will receive this workflow message if the dispatcher generated a Broadcast Alert Type. It is sometimes also referred to as Initial Alert. Some responders might not receive this message and skip directly into the next workflow message 2 if a dispatcher directly assigned them when creating the incident. 
2. Response Prompt — The response prompt for the Workflow Message 1 prompts the responder to “Indicate how long it will take them to arrive at the incident location” 
3. Confirm — Clicking “Confirm” will open up a dialog box that will ask to enter the estimated time of arrival (ETA) to the incident location in hours:minutes.
   • After entering the ETA, click “Confirm” in the dialog box and Beacon will tell you whether you’ve been assigned to the incident, need to standby, or aren’t needed for this incident.
4. Decline — Clicking “Decline” will inform dispatch that you do not want to participate in this incident.