After you have confirmed en route, you will be asked to confirm when you’ve arrived on scene.
Workflow Message 3: Confirm Arrival On Scene

- Confirm Arrival — It is the third workflow message and can only be received after advancing from workflow message 2
- Response Prompt — Asks responders to confirm when they have arrived at the scene of the incident
- On Scene — Press it to inform dispatchers when arrived at the incident location and/or found the patient
- Unable to Locate — This button can be used to inform dispatchers when responder can’t find the incident location; a notification will be sent to any dispatchers monitoring the incident through the web pages and be displayed on their computer screen
- Communicate through the Incident Chat to get any updated information from the dispatcher or other responders
- You can also use the ‘Update Incident Location’ button if you have the correct information at the moment
- Cancel — Use this button to cancel the involvement in this incident. It will also inform dispatchers about the action