User Resources

The Sidebar is used to view and locate active incidents and available and assigned responders.

Sidebar Navigation

1. Custom Logo — Custom agency logos can now be displayed on splash screen and the sidebar. (A custom logo must be uploaded through the Beacon Web App)
2. Active Incidents Section — Displays a count of current active incidents. Expanding the section will show a summary of all active incidents visible to the responder account.
   • ** Please note that the ability to see active incidents depends on Agency Settings set by managers and Special Permission being granted for the responder account when decided by account managers **
3. Incident Summary – When an active incident is visible to the responder, the sidebar will display a summary of incident related information; each incident will have it’s own summary. Clicking over the incident number or address will close the sidebar, center the map on the incident marker and display the incident card.
   1. Incident Location — Displays the address of the incident, as entered by the dispatcher
   2. Incident Number — This is a identification number for each incident
   3. Incident Labels — Displays the class, category and/or type of incident
   4. Additional Incident Details — Responders will be able to see additional incident details without the need to open the incident card. If entered by the dispatcher, responder will se here: Caller Name and Number, who dispatched the incident (Created By), and the time the incident was created
   5. Add + Button — Will be available when a responder has been assigned to that incident. This button works as a quick access menu for responders to:
      • Add Incident Notes
      • Add Case Reports ^{*(This is an Add-On feature available and is available if configured by Agency Management)}
      • Add Responders *(Requires special permission)
4. Responders — Press on a responder to center the screen on their location*** and to display their contact info, including voice and chat buttons
   6. Assigned Responders — Responders assigned to an active incident will be displayed colored according to the Dispatch Mode along with the incident number they are attending and their current status
   7. Available Responders — Responders who are available appear in green

*** Note: This ability requires special permissions. If the responder is using SMS only or has not enabled location permissions on their device, their location will not be available.