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User Resources

home/Documentation/User Resources
  • Dispatcher Resources
    • Getting Started
      • Dashboard Navigation
      • Profile Menu
      • Responders Panel
      • Active Incidents Panel
      • Settings (ᵐ)
    • Key Functions
      • Add and Edit Responders (ᵐ)
      • Select Responder Type (ᵐ)
      • Add and Edit Web Users (ᵐ)
      • Map Layers
      • Transport Options
        • Add Transport Destinations
        • Arrival Notifications
      • Map Editing
      • Chats Feature
      • Push-To-Talk
      • Create Incident Panel
        • Creating Incidents
        • Pending Incidents Feauture
        • Dispatch Mode (previously called Incident Priority)
        • Alert Types (previously called Dispatch Types)
        • Responder Tags
        • Assigning Responders
        • Custom Incident Labels (ᵐ)
      • Dispatch Automation
        • Broadcast Alerts
        • Preferred ETA
        • Confirmation Windows
      • Monitoring Incidents
      • Dispatch Controller
      • Add Incident Disposition Codes
      • Add Dispatcher Incident Comments
    • SMS Functionality
      • SMS Chat Messaging
      • Add SMS Dispatcher (ᵐ)
      • Create Incidents by SMS
    • Reporting
      • Reports Automatically Generated by Beacon
        • Incident Reports
        • Summary Reports (ᵐ)
      • Documentation Manually Added by Responders
        • View Incident Notes (ᵐ)
        • Case Reports
    • More Dispatcher Resources
      • Practice Exercises
      • External Factors
  • Responder Resources
    • Mobile App interface
      • Beacon Mobile App Tour
      • Getting Started
        • Initial Sign In
        • Home Screen
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      • Response Workflows
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        • Destination Transport
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        • Response Times Summary
      • Documentation
        • Submit Incident Notes (Mobile App)
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      • Other Features
        • Mobile App Chat
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        • Update the Incident After Creation
        • Interactive Notifications
        • Alerts Vibration for Beacon
        • Duty Scheduler
        • Special Permissions for Mobile App Users
        • Mobile App Settings
    • SMS Interface
      • Full Manual for SMS Users
      • SMS Code Index
      • Submit Incident Notes (SMS)
      • Requesting Additional Resources (SMS)
      • SMS Chat
    • Practice Exercises
  • Case Reports
    • Introduction to the Case Reports Feature
    • Setting Up Case Reports
    • Mobile App Case Reports Feature
    • Web App Case Reports Feature
  • GPS Settings & Tracking Services
  • Downloads
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    • Mobile App Responder: Patient Transport
    • Mobile App Responder: Response-only
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    • Dispatcher Guide Downloadable
    • Responder Guide Downloadable
    • Beacon Reporting Features Guide
    • Manager Assessment
  • Videos
  • Status

Map Features

Users can now manage different map providers, map views and filter layers right from the Home Screen.

  1. To change map view, press the Map Filtering icon on the Home Screen.
  2. Select the Map provider you would want to use.
  3. Select your preferred map view.

** Only Google Maps offers options for showing traffic patterns and and Satellite view.


Topographical Maps are also available on the Mobile App:

  1. Press the Map Filtering icon on the Home Screen.
  2. Select the Map provider you would want to use.
  3. Check the box for Topographical map.

Google Terrain


OpenTopoMaps


Beacon is now introducing some Map Editing features to the mobile app.

Responders who have been given the Map Editor permission can create landmarks, zones and paths map markers in a similar way it is performed through the Web Dispatcher interface.

To Create map Markers:

  1. Press the edit icon located at the right side of the screen.
  2. Press the plus symbol at the lower right corner of the map.
  3. Select what type of marker you would like to create

Landmarks are fixed points of interest including transport destinations (hospitals, clinics, shelters…) and other general markers (fire stations, ambulance headquarters, AED’s)

To create Landmarks:

  1. Click the Add Landmark button
  2. Find the desired location on the map by sliding the screen and click Confirm
  3. Select the Landmark Type
  4. Select marker Color
  5. Select the Map Layer you’d like the marker to belong
  6. Add the landmark Label name (required) and Comment (optional)
  7. Click Confirm to create the Marker

You can also follow these instructions to create Hazard markers.


Paths are linear routes that can be used to represent macro-level paths (e.g., hurricane trajectories, tornado paths) and/or micro-level paths (e.g., detours, evacuation routes, “hot spots”)

To create Paths:

  1. Press the Add Path button
  2. Press on the screen to add the starting point.
  3. Press other locations on the map to place additional vertices. 
  4. You can delete the last placed vertex by clicking Remove Last Selection so you can place that point in a different location
  5. Click Confirm to finish the path
  6. Select the Path Type from the dropdown
  7. Select Color
  8. Select the Map Layer you’d like the marker to belong
  9. Enter the Label Name (required) and Comments (optional)
  10. Click Confirm to create the path marker.

Zones are polygons that represent areas of interest (e.g., flooding, catchment areas, hot/warm/cold zones).

To create Zones:

  1. Click the Add Zone button
  2. Press on the screen to add the starting point.
  3. Press other locations on the map to place additional vertices. 
  4. You can delete the last placed vertex by clicking Remove Last Selection so you can place that point in a different location
  5. When you’re ok with the area created, pressing Confirm will finish the polygon and connect the first and last vertex
  6. Select the Zone Type from the dropdown
  7. Enter the Zone Label name (required)
  8. Select Color for the marker icons
  9. Select the Map Layer you’d like the marker to belong
  10. Enter Comments (optional)
  11. Click Confirm to create the marker

Related Articles
  • Initial Sign In
  • Responder Types and Workflows
  • Pending Incidents Feauture
  • Duty Scheduler
  • Manager Assessment
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