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  • Dispatcher
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User Resources

home/Documentation/User Resources
  • Dispatcher Resources
    • Getting Started
      • Dashboard Navigation
      • Profile Menu
      • Responders Panel
      • Active Incidents Panel
      • Settings (ᵐ)
    • Key Functions
      • Add and Edit Responders (ᵐ)
      • Select Responder Type (ᵐ)
      • Add and Edit Web Users (ᵐ)
      • Map Layers
      • Transport Options
        • Add Transport Destinations
        • Arrival Notifications
      • Map Editing
      • Chats Feature
      • Push-To-Talk
      • Create Incident Panel
        • Creating Incidents
        • Pending Incidents Feauture
        • Dispatch Mode (previously called Incident Priority)
        • Alert Types (previously called Dispatch Types)
        • Responder Tags
        • Assigning Responders
        • Custom Incident Labels (ᵐ)
      • Dispatch Automation
        • Broadcast Alerts
        • Preferred ETA
        • Confirmation Windows
      • Monitoring Incidents
      • Dispatch Controller
      • Add Incident Disposition Codes
      • Add Dispatcher Incident Comments
    • SMS Functionality
      • SMS Chat Messaging
      • Add SMS Dispatcher (ᵐ)
      • Create Incidents by SMS
    • Reporting
      • Reports Automatically Generated by Beacon
        • Incident Reports
        • Summary Reports (ᵐ)
      • Documentation Manually Added by Responders
        • View Incident Notes (ᵐ)
        • Case Reports
    • More Dispatcher Resources
      • Practice Exercises
      • External Factors
  • Responder Resources
    • Mobile App interface
      • Beacon Mobile App Tour
      • Getting Started
        • Initial Sign In
        • Home Screen
        • SOS Feature
        • Map Features
        • Sidebar
        • Manage Responders
      • Response Workflows
        • Responder Types and Workflows
        • Incident Card Navigation
        • Incident Alert
        • En Route
        • Arrival On Scene
        • Additional Resources
        • Destination Transport
        • Arrival at Destination
        • Complete Incident
        • Response Times Summary
      • Documentation
        • Submit Incident Notes (Mobile App)
        • Case Reports
      • Other Features
        • Mobile App Chat
        • Push-To-Talk
        • Create New Incidents
        • Incident Dispatch Mode
        • Update the Incident After Creation
        • Interactive Notifications
        • Alerts Vibration for Beacon
        • Duty Scheduler
        • Special Permissions for Mobile App Users
        • Mobile App Settings
    • SMS Interface
      • Full Manual for SMS Users
      • SMS Code Index
      • Submit Incident Notes (SMS)
      • Requesting Additional Resources (SMS)
      • SMS Chat
    • Practice Exercises
  • Case Reports
    • Introduction to the Case Reports Feature
    • Setting Up Case Reports
    • Mobile App Case Reports Feature
    • Web App Case Reports Feature
  • GPS Settings & Tracking Services
  • Downloads
    • Web Dispatcher Cheat Sheet
    • Mobile App Responder: Patient Transport
    • Mobile App Responder: Response-only
    • Dispatcher Practice Exercises
    • SMS Responder: Response-only
    • Responder Practice Exercise
    • Alerts and Sound Settings
    • Dispatcher Guide Downloadable
    • Responder Guide Downloadable
    • Beacon Reporting Features Guide
    • Manager Assessment
  • Videos
  • Status

Home Screen

Home Screen Navigation

  1. Sidebar — Displays lists of Active Incidents, Assigned Responders and Available Responders
  2. Incident Badges — Displays a count of active incidents by Dispatch Mode
  3. Global Search bar — When not actively searching it will display your Agency Name. Tap to immediately see different lists like Responders, Map markers, incidents and more. Use this to also search addresses and places.
  4. Create Incident Feature — Brings you to the screen where you can create new incidents
  5. Duty Status Icon — Displays your current Duty Status. You can tap on it to se options to change your status when not involved in an incident response
  6. SOS Button — When clicked, Dispatchers, Supervisors and Administrators will be advised that you personally need assistance immediately
  7. My Location — Press once to center the screen on your location; press and hold to keep the screen centered on your location as you move (the icon will turn blue) 
  8. Map Filtering — Press to open the menu to change between map views and  control the layers visible on the map
  9. Map Zoom buttons — You can hide them from the settings page Map Settings menu if desired
  10. Map Editing — Create and edit map markers in a similar way web dispatchers do
  11. Ping Responders — Press to locate responders on the map (only possible for responders who are using the mobile app and granted location permissions)
  12. Push-To-Talk — Send voice messages to the “All” chatroom from the dashboard. (Learn more)
  13. Active Incidents — These are shown as RED , YELLOW or BLUE map pin markers and indicate where active incidents are currently happening
  14. Paths — Can show macro paths (like hurricanes or tornadoes) or micro paths, like evacuation routes and detours
  15. Landmarks — Include hospitals and other transport destinations, hazards, and other points of interest
  16. Zones — Illustrate areas of interest, like flood zones, the boundaries of mass gatherings, etc.
  17. Home — Brings you to the Home Screen
  18. Chats —  Press to view a list of active or past conversations chatrooms
  19. Notifications — View a list of the Beacon alert notifications you have received
  20. Settings — Takes you to the settings screen where you can manage your account and app preferences.

— Identifies a feature that requires special permission. See all available Special Permissions and learn more here.

Tags:Responder Guide
Related Articles
  • Initial Sign In
  • Responder Types and Workflows
  • Pending Incidents Feauture
  • Duty Scheduler
  • Manager Assessment
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