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User Resources

home/Documentation/User Resources
  • Dispatcher Resources
    • Getting Started
      • Dashboard Navigation
      • Profile Menu
      • Responders Panel
      • Active Incidents Panel
      • Settings (ᵐ)
    • Key Functions
      • Add and Edit Responders (ᵐ)
      • Select Responder Type (ᵐ)
      • Add and Edit Web Users (ᵐ)
      • Map Layers
      • Transport Options
        • Add Transport Destinations
        • Arrival Notifications
      • Map Editing
      • Chats Feature
      • Push-To-Talk
      • Create Incident Panel
        • Creating Incidents
        • Pending Incidents Feauture
        • Dispatch Mode (previously called Incident Priority)
        • Alert Types (previously called Dispatch Types)
        • Responder Tags
        • Assigning Responders
        • Custom Incident Labels (ᵐ)
      • Dispatch Automation
        • Broadcast Alerts
        • Preferred ETA
        • Confirmation Windows
      • Monitoring Incidents
      • Dispatch Controller
      • Add Incident Disposition Codes
      • Add Dispatcher Incident Comments
    • SMS Functionality
      • SMS Chat Messaging
      • Add SMS Dispatcher (ᵐ)
      • Create Incidents by SMS
    • Reporting
      • Reports Automatically Generated by Beacon
        • Incident Reports
        • Summary Reports (ᵐ)
      • Documentation Manually Added by Responders
        • View Incident Notes (ᵐ)
        • Case Reports
    • More Dispatcher Resources
      • Practice Exercises
      • External Factors
  • Responder Resources
    • Mobile App interface
      • Beacon Mobile App Tour
      • Getting Started
        • Initial Sign In
        • Home Screen
        • SOS Feature
        • Map Features
        • Sidebar
        • Manage Responders
      • Response Workflows
        • Responder Types and Workflows
        • Incident Card Navigation
        • Incident Alert
        • En Route
        • Arrival On Scene
        • Additional Resources
        • Destination Transport
        • Arrival at Destination
        • Complete Incident
        • Response Times Summary
      • Documentation
        • Submit Incident Notes (Mobile App)
        • Case Reports
      • Other Features
        • Mobile App Chat
        • Push-To-Talk
        • Create New Incidents
        • Incident Dispatch Mode
        • Update the Incident After Creation
        • Interactive Notifications
        • Alerts Vibration for Beacon
        • Duty Scheduler
        • Special Permissions for Mobile App Users
        • Mobile App Settings
    • SMS Interface
      • Full Manual for SMS Users
      • SMS Code Index
      • Submit Incident Notes (SMS)
      • Requesting Additional Resources (SMS)
      • SMS Chat
    • Practice Exercises
  • Case Reports
    • Introduction to the Case Reports Feature
    • Setting Up Case Reports
    • Mobile App Case Reports Feature
    • Web App Case Reports Feature
  • GPS Settings & Tracking Services
  • Downloads
    • Web Dispatcher Cheat Sheet
    • Mobile App Responder: Patient Transport
    • Mobile App Responder: Response-only
    • Dispatcher Practice Exercises
    • SMS Responder: Response-only
    • Responder Practice Exercise
    • Alerts and Sound Settings
    • Dispatcher Guide Downloadable
    • Responder Guide Downloadable
    • Beacon Reporting Features Guide
    • Manager Assessment
  • Videos
  • Status

Assigning Responders

There are three (3) ways to assign responders to incidents.

1. Incident Creation Panel

To assigning responders through the Incident Creation panel:

  1. Select Dispatch Type Assign when creating an incident.
  2. Click on “Select Responders”
  3. On the Pop Up list, select the responders to be assigned

2. Active Incident Card

To assign responders through the Active Incident Card on the Incidents panel:

  1. Navigate to the Incidents tab on the dashboard, locate the incident you would like to assign responders and click the caret (▼) to expand the Incident Summary Card.
  2. Click on the “Responders +” button
  3. On the Pop Up list, select the responders to be assigned

3. Incident Marker

To assigning responders using the Incident Marker:

  1. Click on the Incident marker from the Incident you wish to assign responders
  2. Click on the “Responders +” button
  3. On the Pop Up list, select the responders to be assigned

Related Articles
  • Initial Sign In
  • Responder Types and Workflows
  • Pending Incidents Feauture
  • Duty Scheduler
  • Manager Assessment
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Responder Tags
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Custom Incident Labels (ᵐ)

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Contact Us:

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(+1.218.423.2266)

 ESP +1.787.336.0123

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In case of emergencies, please call your local emergency service.
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