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User Resources

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  • Dispatcher Resources
    • Getting Started
      • Dashboard Navigation
      • Profile Menu
      • Responders Panel
      • Active Incidents Panel
      • Settings (ᵐ)
    • Key Functions
      • Add and Edit Responders (ᵐ)
      • Select Responder Type (ᵐ)
      • Add and Edit Web Users (ᵐ)
      • Map Layers
      • Transport Options
        • Add Transport Destinations
        • Arrival Notifications
      • Map Editing
      • Chats Feature
      • Push-To-Talk
      • Create Incident Panel
        • Creating Incidents
        • Pending Incidents Feauture
        • Dispatch Mode (previously called Incident Priority)
        • Alert Types (previously called Dispatch Types)
        • Responder Tags
        • Assigning Responders
        • Custom Incident Labels (ᵐ)
      • Dispatch Automation
        • Broadcast Alerts
        • Preferred ETA
        • Confirmation Windows
      • Monitoring Incidents
      • Dispatch Controller
      • Add Incident Disposition Codes
      • Add Dispatcher Incident Comments
    • SMS Functionality
      • SMS Chat Messaging
      • Add SMS Dispatcher (ᵐ)
      • Create Incidents by SMS
    • Reporting
      • Reports Automatically Generated by Beacon
        • Incident Reports
        • Summary Reports (ᵐ)
      • Documentation Manually Added by Responders
        • View Incident Notes (ᵐ)
        • Case Reports
    • More Dispatcher Resources
      • Practice Exercises
      • External Factors
  • Responder Resources
    • Mobile App interface
      • Beacon Mobile App Tour
      • Getting Started
        • Initial Sign In
        • Home Screen
        • SOS Feature
        • Map Features
        • Sidebar
        • Manage Responders
      • Response Workflows
        • Responder Types and Workflows
        • Incident Card Navigation
        • Incident Alert
        • En Route
        • Arrival On Scene
        • Additional Resources
        • Destination Transport
        • Arrival at Destination
        • Complete Incident
        • Response Times Summary
      • Documentation
        • Submit Incident Notes (Mobile App)
        • Case Reports
      • Other Features
        • Mobile App Chat
        • Push-To-Talk
        • Create New Incidents
        • Incident Dispatch Mode
        • Update the Incident After Creation
        • Interactive Notifications
        • Alerts Vibration for Beacon
        • Duty Scheduler
        • Special Permissions for Mobile App Users
        • Mobile App Settings
    • SMS Interface
      • Full Manual for SMS Users
      • SMS Code Index
      • Submit Incident Notes (SMS)
      • Requesting Additional Resources (SMS)
      • SMS Chat
    • Practice Exercises
  • Case Reports
    • Introduction to the Case Reports Feature
    • Setting Up Case Reports
    • Mobile App Case Reports Feature
    • Web App Case Reports Feature
  • GPS Settings & Tracking Services
  • Downloads
    • Web Dispatcher Cheat Sheet
    • Mobile App Responder: Patient Transport
    • Mobile App Responder: Response-only
    • Dispatcher Practice Exercises
    • SMS Responder: Response-only
    • Responder Practice Exercise
    • Alerts and Sound Settings
    • Dispatcher Guide Downloadable
    • Responder Guide Downloadable
    • Beacon Reporting Features Guide
    • Manager Assessment
  • Videos
  • Status

Dispatcher Resources

 ASSESSMENT TOOL FOR BEACON ACCOUNT MANAGERS

Beacon Account Manager will be expected to be able to answer questions and help trouble-shoot common problems for Dispatchers and Responders. To ensure that Account Managers can do this successfully, we’ve created this assessment tool to evaluate how prepared you are to do that.

Before taking the assessment, it’s necessary to completely read through both the Dispatcher Guide and the Responder Guide.

You should also review what you’ve learned by going through these Practice Exercises.

Account Managers who cannot answer all questions correctly will be at risk of non-compliance with our Terms and Conditions and should therefore review the guides in order to remediate the issues before attempting to manage an emergency response network through Beacon.

Click here to take the Assessment
Related Articles
  • Initial Sign In
  • Responder Types and Workflows
  • Pending Incidents Feauture
  • Duty Scheduler
  • Manager Assessment
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Contact Us:

 [email protected]

 ENG +1.218.4 BEACON

(+1.218.423.2266)

 ESP +1.787.336.0123

*These are not emergency phone numbers.
In case of emergencies, please call your local emergency service.
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